Overview
Last updated: 2025.04.10
We want you to be satisfied with your purchase. If you’re not completely happy with your order, here’s how we can help:
1. Returns
You may return eligible items within 10 days of delivery. To be eligible for a return, the item must:
- Be unused and in its original packaging
- Be accompanied by proof of purchase
- Not be a final sale or non-returnable item (as specified on the product page)
To initiate a return, please contact us at [email protected] with your order number and reason for return.
2. Refunds
Once we receive and inspect your return, we’ll notify you by email. If approved, your refund will be processed to the original method of payment within 5–10 business days.
Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item sent).
3. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please email [email protected].
4. Return Shipping
Customers are responsible for return shipping costs unless the product was damaged, incorrect, or faulty.